Responsible Gambling
At Heapsowins, we are deeply committed to promoting safe and responsible gambling. Online casinos are intended to be a form of entertainment – not a way to generate income or escape personal problems. Please read this page carefully if you have any concerns about your gambling behaviour or that of someone you know.
Know the Signs of Problem Gambling
Problem gambling can affect anyone. Common warning signs include:
- Spending more time or money on gambling than you intended
- Chasing losses and increasing bet sizes to "win back" money
- Neglecting work, family, or social obligations due to gambling
- Feeling restless or irritable when not gambling
- Lying to family or friends about gambling activities
- Borrowing money or selling belongings to fund gambling
- Gambling as a way to cope with stress, depression, or anxiety
Tips for Playing Responsibly
- Set a strict time and money budget before you play and stick to it
- Never gamble with money you cannot afford to lose
- Take regular breaks and do not gamble when tired or upset
- Balance gambling with other leisure activities
- Do not gamble under the influence of alcohol or drugs
- Use the deposit and loss limit tools available in your casino account
Self-Exclusion Tools
Most reputable online casinos, including Heaps O Wins, provide self-exclusion tools that allow you to temporarily suspend or permanently close your account. If you believe you need a break, contact the casino's support team directly to activate these controls.
Support Organisations
The following organisations provide free, confidential support to people affected by problem gambling in Australia and internationally:
- Gambling Help Online (Australia): gamblinghelponline.org.au | Phone: 1800 858 858 (24/7, free)
- BeGambleAware: begambleaware.org
- Gambling Therapy: gamblingtherapy.org
- GamCare: gamcare.org.uk
- Lifeline Australia: 13 11 14
18+ Policy
Gambling is strictly for adults aged 18 and over. This site and the casinos we review do not permit minors to register or play. If you suspect a minor is accessing gambling content, please contact the casino's support team immediately.